Collectively our management team has over 139 years of experience in the insurance industry handling a variety of claims in all lines of insurance.
Salvatore J. Gaetano has over 25 years of multi-line claims experience in the Property and Casualty Insurance profession. He began his career working as a paralegal for a plaintiff law firm and moved to the insurance side working as a Multi-line Claims Adjuster in 1993. He went on to work for an IA firm as a multi-line field adjuster until the company was purchased. He realized the clients needed and deserved better attention and service, thus he founded Franklin Insurance Adjusters.
Todd McKinney has over 24 years of experience in the Property and Casualty Insurance profession. He began his career with Nationwide as a Multi-line Adjuster and Large Loss Adjuster. He possesses an extensive Executive and Management Claims background as a Multi-line Manager, Large Loss Manager, Property QA Director and Associate Director of property claims. Recently Todd was Vice President of Operations for a national IA firm. Todd is a graduate of West Virginia University.
Lori Rhodes has over 12 years of multi-line claims experience in the Property and Casualty Insurance profession. Most recently she began as Sales Director for a nationally recognized IA firm and quickly ascended to the position of Director of Operations, TPA. This yielded one of her greatest accolades which was initiating, licensing and running the TPA division to great success and commendation. Prior to the insurance industry she worked for a former district court judge within a well established defense firm, which is where her passion for insurance began.
Craig Wheeler has over 24 years of experience in the insurance industry as a liability adjuster and claims manager.
James Rich has over 24 years of experience in the insurance industry as a liability adjuster and supervisor.
Rick Goheen has over 30 years of experience in the insurance industry as a property and liability adjuster and property supervisor.